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COVID-19 Updates

Closure Notice

THE CHILDREN’S MUSEUM IS CURRENTLY CLOSED

With the health and safety of our visitors and staff in mind, and in light of recommendations from public health authorities, the Children’s Museum is currently CLOSED to the public due to the public health risks associated with COVID-19 until further notice. All bookings and special events have also been suspended during our closure.


PHASE 2 UPDATES (JUNE 1, 2020)

Please choose one of the following options to learn more:


General Admission

The Children’s Museum is currently CLOSED – however we’re hard at work making plans to safely re-open as soon as possible.

Due to the hands-on nature of our galleries, exhibits, and programming, it has been confirmed that the Children’s Museum’s reopening will fall within Phase 3 of Manitoba’s Pandemic & Economic Roadmap For Recovery. Phase 3 is currently scheduled to take effect no sooner than June 21, 2020 – after which time, we hope to have a reopening date – along with any new or enhanced health and safety measures that will be in effect within our facility – to share with you!

We’ll be sure to share our reopening date on our website and social media accounts as soon as this information becomes available.

Until then, stay safe – as we’re eager to welcome you and your family back to the Children’s Museum soon!

Questions? Please contact us at info@childrensmuseum.com.


Summer Day Camps

We regrettably announce that all our 2020 Summer Day Camps will be CANCELLED. We hope to see you in 2021!

In light of the impact COVID-19 will have on our ability to successfully deliver our interactive and hands-on programming, we have made the difficult decision to cancel all Summer Day Camps at our facility this year. Summer Day Camps were originally scheduled to run from July 6 through to September 4, 2020.

Refunds for those registered to-date will be processed as soon as possible. See further details under REFUNDS below.

We sincerely apologize for the inconvenience – however the health and safety of our community remains our highest priority at this time. We value your business, and thank you for choosing the Children’s Museum as a place to spark your child’s creative learning. We hope to see you in 2021!

Questions? Please contact our Day Camp Team at daycamp@childrensmuseum.com.


Group Explorations, Birthday Party, and Facility Rental Bookings

We are now accepting bookings for visits after July 1, 2020 on a case-by-case basis.

While we do not have an official reopening date yet, we are currently accepting bookings for group visits, birthday parties, and facility rentals scheduled after July 1, 2020 on a case-by-case basis – taking into consideration such factors as group numbers, visit dates and times, and other booking details in order to effectively manage the number of visitors in our facility at one time.

If there are any changes to the situation which would result in your booked visit being impacted, we would be sure to communicate these with you as soon as possible.

Questions? Please contact our Bookings Team at info@childrensmuseum.com.


Annual Memberships

Gift cards are currently available for annual individual memberships which can be redeemed after we re-open, and active memberships will all be extended by the length of our closure.

To purchase a gift card for annual individual memberships during our closure or to learn more about how to make a purchase, contact us at info@childrensmuseum.com.

We will be extending all active memberships to account for the length of our temporary closure due to COVID-19, ensuring every family can take advantage of their full year of play. We will provide you with your revised membership expiry date upon your next visit.

Questions? Please contact our Membership Team at memberships@childrensmuseum.com.


Refunds

We are currently processing refunds for programs and bookings impacted by our COVID-19 closure.

Refunds will be processed automatically as follows:

  • Credit Card Registrations
    If you paid for your booking or program with a credit card, your full registration fee will be refunded to your credit card within the next month.
  • Debit or Cash Registrations
    If you paid for your booking or program onsite with debit or cash, we will contact you to discuss what method of refund would be most suitable.

Questions? Please contact our Bookings Team at info@childrensmuseum.com.

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