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COVID-19 UPDATES

Please choose one of the following options to learn more:


Hours Of Operation

Daily: 9:30AM – 4:30PM

Please see our COVID-19 Guidelines below for further details and important information prior to your next visit.

Click here for information about our holiday hours.

(Last Updated: May 31, 2022 @ 9:30AM)


COVID-19 Guidelines

Download COVID-19 Guidelines – English (PDF)
Download COVID-19 Guidelines – French (PDF)

The following COVID-19 Guidelines are currently in effect at the Children’s Museum:

  • The use of non-medical face masks is optional, but encouraged and appreciated.
  • Physical distancing is encouraged. Please maintain two meters (6 feet) of physical distance between other individuals and/or groups.
  • Capacity levels have been reduced.
  • Guests are encouraged to sanitize hands upon entry to facility. Hand sanitizer is available at the entrance/exit and in other areas for guest use.
  • Observe provincially-recommended hygiene practices for handwashing, hand sanitizing, and coughing/sneezing.
  • Personal protective equipment and other protective measures may be in use by staff and volunteers, including: physical barriers, non-medical face masks, gloves, face shields, and other items.
  • Facility is subject to enhanced sanitization frequency and measures. Some galleries may be closed periodically for 15–30-minute intervals to allow for enhanced cleaning.
  • High-touch and/or hard-to-clean manipulatives (i.e., loose toys, costumes, etc) have been removed from some galleries.
  • Cashless or no-contact payment should be used to the greatest extent possible.
  • Admission is available on a first-come, first-served basis. Admission is valid all day – however, visitors wishing to re-enter the museum may need to wait in line if the maximum capacity has been reached.
  • The Lunch Box eating area cannot be reserved and is available on a first-come, first-served basis only. To promote physical distancing, seating is limited in this area. While snacks and beverages are still be available for purchase in Shop, we encourage you to consider eating outside or elsewhere onsite at The Forks to allow more time and space for your group to enjoy your items.
  • We are resuming the collection of recycled donations for our Pop m’Art gallery.
  • We ask for your patience and that you and your group respect all wait times accordingly. We reserve the right to deny admission or exclude from the premises any individual(s) whose behaviours negatively impact the museum, its guests, volunteers, or staff.

(Last Updated: November 1, 2022 @ 12:00PM)


Group Explorations, School Programs, Birthday Parties, and Facility Rental Bookings

We are accepting booking requests on a case-by-case basis.

We are currently accepting booking requests for group visits, school programs, birthday parties, and facility rentals on a case-by-case basis – taking into consideration such factors as group numbers, visit dates and times, and other booking details in order to effectively manage the number of visitors in our facility at one time.

To submit a booking request or learn more, please choose one of the following:

Questions? Please contact our Bookings Team at info@childrensmuseum.com.

(Last Updated: March 16, 2022 @ 12:00PM)


Annual Memberships

The expiry dates for all active memberships will be automatically extended by the length of our closure(s).

We will automatically be extending all active memberships to account for the length of our temporary closure(s) due to COVID-19, ensuring every family can take advantage of their full year of play. We will provide you with your revised membership expiry date upon your next visit.

Questions? Please contact our Membership Team at memberships@childrensmuseum.com.

(Last Updated: March 16, 2022 @ 12:00PM)

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